Refund & Return Policy

Digital products are those items that you use online for various purposes and you can’t feel or touch like websites, widgets, apps, e-books and more.

The policy of non-refundable digital products applies to various categories, with specific reasons for each:

1. Intangible Goods

• Information Products: Ebooks, tutorials, software, online courses and templates. Once downloaded or accessed or downloaded, these goods can’t be returned in the original form.
• Digital Subscriptions: Access to exclusive content, streaming services and cloud storage. Continuous access makes refunding pro-rated amounts problematic and prone to abuse.
• Digital Media: Music, audiobooks and movies – once downloaded or streamed, confirming if the content was used becomes difficult.

2. Consumable Goods

• Digital credits: Loyalty points, in-game currencies and gift cards. Once redeemed or used, these credits lose their value and are no longer retrievable.
• Software Licenses: Access to specific software or platforms. Licenses often grant perpetual or long-term usage, making refunds impractical after activation.

Downloadable Templates: Designs, website themes and graphics – once downloaded or modified or applied, it’s impossible to guarantee their original state for return.

3. Personalized or Customized Products:

• On-demand Services: Consulting sessions. custom graphics and personalized reports are unique types of services that make them non-returnable once delivered.

4. Interactive Content: